In this guide, we’ll cover the most common moving scams in Melbourne and provide practical tips to help you choose trustworthy movers for a smooth relocation.
Moving to a new home is exciting—but it can quickly turn stressful if you fall victim to moving scams Melbourne residents unfortunately encounter too often.
Scammers take advantage of people who are busy and unfamiliar with the moving process, leaving them with damaged goods, hidden fees, or even lost belongings.
If you’re planning a move in Melbourne, knowing how to avoid these scams is essential to protect your belongings and your budget.
What Are Common Moving Scams in Melbourne?
Understanding the types of scams can help you spot warning signs before it’s too late. Here are some common moving scams to watch out for:
1. Hostage Scams
Some dishonest movers will hold your belongings hostage until you pay extra fees that weren’t part of the original quote.
2. Unrealistic Low Estimates
Beware of movers offering unbelievably cheap quotes. Once your items are loaded, they may inflate the price with hidden or “unexpected” charges.
3. Fake or Unlicensed Movers
Scammers often operate under fake business names or without proper licensing, making it difficult to track them down if something goes wrong.
4. Large Deposit Demands
Legitimate companies rarely ask for large upfront deposits. If a company demands a big payment before moving day, it’s a red flag.
5. No Physical Address or Contact Details
Companies that only communicate via phone or email, without a physical office, are more likely to be fraudulent.
How to Avoid Moving Scams in Melbourne?
Avoiding scams starts with thorough research and careful preparation. Follow these tips to protect yourself:
1. Research the Company Thoroughly
Look for moving companies with a strong local presence in Melbourne.
Check their website, physical address, and customer reviews on trusted platforms like Google, Facebook, and product review sites.
2. Check Memberships and Licensing
Verify if the company is a member of professional bodies such as the Australian Furniture Removers Association (AFRA) or other recognized trade organizations.
Ask for their license number and insurance documents.
3. Get Detailed, Written Quotes
Ask for a written quote that outlines all services and fees. Make sure the quote includes packing, loading, transport, unloading, and any extra charges.
4. Avoid Large Deposits
Never pay large deposits or full payment upfront, especially in cash. Most reputable movers will accept a small booking fee but will request payment upon delivery.
5. Create a Detailed Inventory
List all your belongings and note any fragile or valuable items. This helps protect you if items get lost or damaged.
6. Confirm Physical Office Location
Visit the company’s office if possible, or at least confirm their physical location online. Be wary if they only have a mobile number or P.O. box.
If you’re looking for trustworthy movers in Melbourne who offer stress-free and reliable services, JCY MOVE & CLEAN’s house shifting services is a great choice.
They provide house removals, end-of-lease bond cleaning, rubbish removal, carpet & upholstery steam cleaning, and secure storage solutions.
Trusted by homeowners, tenants, and real estate agents alike, JCY MOVE & CLEAN is known for their eco-friendly and dependable services—helping make your move hassle-free.
For those needing professional bond back cleaning in Melbourne, they also offer thorough cleaning services that ensure you get your full rental deposit back.
Additionally, their carpet cleaning service in Australia uses eco-friendly steam cleaning methods to refresh your carpets and upholstery before or after your move.
Red Flags to Watch For
- Pressure to book quickly or sign contracts immediately
- Vague or evasive answers about licensing, insurance, or pricing
- No contract or unclear terms and conditions
- Lack of references or poor online reputation
- Requests for large cash payments
What to Do If You Suspect a Moving Scam
If you believe you’ve encountered a scam or experienced a bad moving service, take action immediately:
- Report to Consumer Affairs Victoria: They handle complaints about unfair business practices in Melbourne.
- Contact the Australian Competition & Consumer Commission (ACCC): They oversee fair trading laws nationwide.
- File a complaint with online review sites: Warn others by sharing your experience.
- Inform the police: Especially if you suspect theft or fraud.
Conclusion
Moving scams in Melbourne can be a serious hassle, but with the right precautions, you can avoid them and enjoy a smooth relocation.
Remember to research thoroughly, verify credentials, get everything in writing, and trust your instincts when something feels off.
Taking these simple steps will help protect your belongings, your wallet, and your peace of mind during what should be an exciting new chapter in your life.